24x7 Multi-Lingual Tourist Help Line
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Multi- Lingual Tourist Help Line

     Ministry of Tourism, Government of India has taken a major initiative to facilitate visits of foreign tourists visiting India. This relates to availability of information and assistance while traveling in India through introduction of 24 x 7 Toll Free Multi-Lingual Tourist Help Line.

     The Ministry of Tourism has launched the 24x7 (365 days in a year) Toll Free Multi-Lingual Tourist Help Line in 12 International Languages including Hindi, English. This service is available on the toll free number 1800111363 or on a short code 1363 offering a “multi-lingual helpdesk”. The languages handled by the Tourist Helpline include ten international languages namely, Arabic, French, German, Italian, Japanese, Korean, Chinese, Portuguese, Russian and Spanish.

     The objective of multi-lingual helpline is to provide information relating to travel and tourism in India. The helpline also advises callers during the times of distress, if any, while travelling in India and alerts the concerned authorities, if required.

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Public dealing hours for passports, OCI and other consular documents is Monday till Friday from 09:30 - 12:30 hours


For Passport, OCI and consular matters - please contact cons.munich@mea.gov.in giving applicant's personal details and Web File No.

Visa queries and applications should be submitted to International Visa Services (http://ivs-germany.com).   In case of any problem, visa section of the Consulate can be contacted through cons.munich@mea.gov.in.  Please furnish Web File No. while communicating.


Commercial Representative / Consul (E&C) Mr. Asheesh Gupta may be contacted at com.munich@mea.gov.in for commercial matters.

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